Cookies Policy
How we use cookies to enhance your experience
This Cookies Policy explains how MusicalSong Ltd uses cookies and similar technologies when you visit our website. We are committed to being transparent about our data practices and giving you control over your privacy.
Last Updated: 1 January 2026
Effective Date: 1 January 2026
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit and make your experience better.
How Cookies Work
When you visit our website, our server sends a cookie to your browser. Your browser stores this cookie and sends it back to our server on subsequent visits, helping us recognise you and remember your preferences.
Why We Use Cookies
Cookies help us provide a better, more personalised experience. They enable essential functionality, improve security, and help us understand how our website is used.
Cookie Management
You can control cookies through your browser settings or our cookie consent banner. You can choose which types of cookies to accept or reject.
Types of Cookies We Use
We use different types of cookies for various purposes. Here's a detailed breakdown:
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and authentication.
Purpose:
- Remember your cookie preferences
- Maintain shopping cart contents
- Enable secure checkout process
- Prevent fraudulent activities
Duration:
Session cookies (deleted when browser closes) and persistent cookies (typically 1 year)
Can be disabled?
No - essential for website functionality
Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages.
Purpose:
- Analyse website traffic and usage patterns
- Identify popular pages and content
- Detect technical issues and errors
- Improve website performance
Duration:
Typically 26 months (anonymised after 13 months)
Can be disabled?
Yes - through cookie consent banner
Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and customising your experience.
Purpose:
- Remember your language preferences
- Save your viewing preferences
- Enable social media integration
- Provide personalised content
Duration:
Typically 1 year
Can be disabled?
Yes - through cookie consent banner
Marketing Cookies
These cookies are used to deliver advertisements relevant to you and your interests. They also help measure the effectiveness of our marketing campaigns.
Purpose:
- Display personalised advertisements
- Track ad campaign performance
- Limit ad frequency
- Measure conversion rates
Duration:
Varies by provider (typically 30 days to 1 year)
Can be disabled?
Yes - through cookie consent banner
Specific Cookies We Use
Here's a list of specific cookies we use and their purposes:
MusicalSong_session
Type: Essential
Purpose: Maintains your session while you browse
Duration: Session
Controller: MusicalSong Ltd
MusicalSong_preferences
Type: Functional
Purpose: Remembers your cookie preferences
Duration: 1 year
Controller: MusicalSong Ltd
MusicalSong_cart
Type: Essential
Purpose: Maintains items in your shopping cart
Duration: 30 days
Controller: MusicalSong Ltd
_ga, _gid
Type: Performance
Purpose: Google Analytics for website usage analysis
Duration: 2 years (_ga), 24 hours (_gid)
Controller: Google LLC
_fbp, fr
Type: Marketing
Purpose: Facebook advertising and tracking
Duration: 90 days (_fbp), 90 days (fr)
Controller: Meta Platforms Inc.
Third-Party Cookies
We work with trusted third-party service providers who may set cookies on your device when you visit our website. These providers help us deliver better services and experiences.
Stripe
Purpose: Secure payment processing
Cookies: __stripe_mid, __stripe_sid
Privacy Policy: Stripe Privacy Policy
Duration: Session and 1 year
Managing Your Cookie Preferences
You have several options to control how cookies are used on our website:
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to accept or reject. You can change these preferences at any time.
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View stored cookies
- Delete individual cookies
- Block all cookies
- Block third-party cookies
- Notify when cookies are set
Mobile Device Settings
On mobile devices, you can manage cookie preferences through:
- Safari settings (iOS)
- Chrome settings (Android)
- App-specific privacy settings
Cookie Consent and Your Choices
We believe in giving you control over your data. Here's how our cookie consent system works:
1. Initial Consent
When you first visit, we'll show you a cookie banner with clear options for different cookie types.
2. Granular Control
You can accept or reject specific categories of cookies (essential, performance, functional, marketing).
3. Easy Management
Change your preferences anytime through our cookie settings panel, accessible from the footer of any page.
4. Transparent Information
We provide detailed information about each cookie type and its purpose to help you make informed decisions.
Note: Blocking or deleting cookies may affect your user experience and some website features may not work properly.
Impact of Disabling Cookies
If you choose to disable cookies, here's what you should expect:
Essential Cookies Disabled
Website may not function properly, shopping cart may not work, and you may not be able to complete purchases.
Performance Cookies Disabled
We won't be able to analyse website usage or identify areas for improvement.
Functional Cookies Disabled
Personalised features won't work, and you'll need to re-enter preferences on each visit.
Marketing Cookies Disabled
You'll still see advertisements, but they may be less relevant to your interests.
Cookie Updates and Changes
We may update our cookies policy and the cookies we use from time to time. This may happen when we:
- Add new features to our website
- Change our service providers
- Update our analytics tools
- Comply with legal requirements
- Improve user experience
When we make significant changes, we will:
- Update this Cookies Policy
- Update the "Last Updated" date
- Show a new consent banner if necessary
- Notify users of material changes
Legal Compliance
Our cookie practices comply with:
UK GDPR
We follow the UK General Data Protection Regulation requirements for cookie consent and data protection.
Privacy and Electronic Communications Regulations
We comply with UK regulations on electronic communications and cookie usage.
ICO Guidelines
We follow the Information Commissioner's Office guidelines on cookie consent and transparency.
Children and Cookies
Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18, including through cookies.
If you are a parent or guardian and believe your child has provided us with personal information or consented to cookies, please contact us at [email protected].
International Data Transfers
Some of our third-party service providers are based outside the UK. When cookies are set by these providers, data may be transferred internationally.
We ensure appropriate safeguards are in place:
- Standard Contractual Clauses for data transfers
- UK adequacy decisions where applicable
- Binding corporate rules for intra-group transfers
- Privacy Shield frameworks where relevant
Contact Information
If you have any questions about our Cookies Policy or how we use cookies, please contact our Data Protection Officer:
If you are not satisfied with our response to your cookie-related concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).